MANAGE BOOKING
Look up your booking, or sign in.
Enter the booking ID from your confirmation email to open a single session, or sign in to manage every session in one place.
WITH AN ACCOUNT
Manage everything in your account.
Sign in to see all your sessions, reschedule or cancel in a click, download invoices and keep an eye on your prepaid package. New here? Create an account in a moment.
THREE OPTIONS
What you can do right now.
01
Cancel or reschedule
Drop us a line with the session and date. Reply usually within a few hours, at the latest the next business day.
Write email 02
Question about your session
Topics, prep, tutor change: anything is possible. We respond with a short note.
Go to contact 03
Book a new session
If you need an additional or replacement slot, the booking flow takes you straight there.
Go to bookingOur rules in plain words.
- Cancellation up to 12 h before
- Up to 12 hours before a session starts, cancellation is free. Inside 12 hours or on a no-show, the session is fully billed.
- Rescheduling
- As long as there is a matching slot with your tutor, we reschedule for free. A short message is enough, we find a solution.
contact@study-it.education Antwort innerhalb von 24 h (werktags)